This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy, and Terms of Use for browsing, accessing EdgeGrid Platform which includes and not limited to website www.edgegrid.com, EdgeGrid Applications & System.

EdgeGrid Platform, M/s. Grid Edgewrks Pvt. Ltd. and affiliates respect your privacy. This Privacy Policy describes, in brief, the manner in which your data is collected and used by M/s. Grid Edgewrks Pvt. Ltd. You are advised to please read the Privacy Policy carefully. By accessing, and browsing, you agree to the collection and use of your data by M/s. Grid Edgewrks Pvt. Ltd. through EdgeGrid Platform in the manner provided in this Privacy Policy.

What information is, or may be, collected from you?

We will automatically receive and collect certain anonymous information in standard usage logs through our EdgeGrid Platform servers, including:

Web server cookie stored on your hard drive
An IP address, assigned to the computer which you use
The domain server through which you access our service
The type of computer you're using
The type of web browser you're using
The device id’s and other details

We use this information to improve our EdgeGrid Platform website and applications and to provide you with a better user experience.

We may collect the following Sensitive Personal Data or Information (SPDI), Personal Information about you:

Name
Email ID
Phone Number
Financial Information
Any other sensitive data that you choose to provide us

Who collects the information?

Your Sensitive Personal Data or Information (SPDI), Personal Information may be collected, received, possessed, stored, dealt with or handled by:

M/s. Grid Edgewrks Pvt. Ltd., Villa No.15, Aditya Casa Grande Survey No.155-156 Gandipeta 500075, Telangana, India

We will collect anonymous traffic information from you when you access, browse, use EdgeGrid Platform. We may collect your Sensitive Personal Data or Information (SPDI), Personal Information about you only as a part of a voluntary sign-up made available on the EdgeGrid Platform.

Purpose of Collection

We may collect your Sensitive Personal Data or Information (SPDI), Personal Data for the following purpose

To provide you with early access and our product updates
To help us provide the personalized features and services you have requested
Tailor EdgeGrid Platform to your interest
To get in touch with you whenever necessary
Target our marketing efforts
Comply with applicable laws and regulations
To preserve the history as governed by existing law or policy. We use contact information internally to:
Direct our efforts for improvement and providing the minimum agreed standard of service. Generally, we use anonymous traffic information to:
Recognize your access privileges to the EdgeGrid Platform
Help diagnose problems with our server
Administer EdgeGrid Platform
To understand how people use the EdgeGrid Platform

Disclosure policy in compliance with rule 6 of the it rules 2011

We shall share the sensitive personal data or information of the user with third-party service providers, users, and staff of M/s. Grid Edgewrks Pvt. Ltd. for enabling the users to get valuable insights on energy management services and also understand how they can have savings/ potential earnings.

The sensitive personal data or information may be disclosed to any person if such disclosure is required for a lawful purpose connected with a function or activity of EdgeGrid Platform.

Sensitive personal data or information may be disclosed, where the disclosure is necessary for compliance with a legal obligation.

We may share your information with third-party service providers who help us operate our website and deliver our services to you. These third-party service providers are not allowed to use your information for any other purpose than to provide us with the services they have agreed to provide.

We do not rent, sell, publish, or share your sensitive personal data and we will not disclose any of your personally identifiable information unless:

We have your permission

To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of EdgeGrid Platform's terms of use or to defend against legal claims;
Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What choices are available to you regarding collection, use and distribution of your information?

Sharing your sensitive personal identifiable information is entirely voluntary. You need not register with us in order to browse, access EdgeGrid Platform. However, in order to receive early access and our product updates, you shall be required to provide your Personal Information (your email id and phone number) for the sign-up made available on EdgeGrid Platform

Rights of users/data subjects:

The right to be informed about any recipients of the information.
The right to access and review the information provided to the organization
The right to amend or update the information if it is inaccurate or incomplete.
The right to withdraw consent at any time. A data subject must withdraw consent in writing. A body corporate may decline to provide the goods or services that it sought consent for if the data subject withdraws consent.

What security procedures are in place to protect information from loss, misuse or alteration?

To protect against the loss, misuse and alteration of the information under our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), we have in place appropriate physical, electronic, technical, operational and managerial procedures.

Our servers are accessible only to authorized personnel and your information is shared with respective personnel to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By browsing, accessing, using EdgeGrid Platform in whatsoever manner, you agree that we shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties including any cyber-attacks.

In case of breach, Edgegrid will notify Computer Emergency Response Team about cyber security incidents, including personal data breaches.

How can you correct inaccuracies in the information?

To correct or update any information you have provided during registration, you can update or correct the inaccuracies therein through your registered account. However, you shall be responsible for informing us the same.

In the event of loss of access details, you may

Send an e-mail to support@edgegrid.com

To share any grievances, you may

Contact the grievance-officer by sending an email to grievance@edgegrid.com or reaching out on the mobile number 9154148566.
The Grievance Officer shall redress the grievances or provider of information expeditiously but within one month from the date of receipt of grievance.

Policy updates

We reserve the right to change or update this policy at any time by placing a prominent notice on EdgeGrid Platform website and applications. Such changes shall be effective immediately upon posting the same on the EdgeGrid Platform website and applications.

edgegridPrivacy Policy